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Order Information

ORDERING

All Website Prices are for Internet orders only, not for walk-in customers. Walk-in will pay what is marked on the bottle in the store!

  • Return Policy: 90 days from receipt of product to return for full refund on opened or unopened products.
  • We Have the Right to deny a sale at any time for any reason without notice.
  • Prices are subject to change at any time with out notice, please refer to our website for the most up to date pricing.
  • Information on the Website May not be complete and list of ingredients may be changed by the manufacture with out notice to website or consumer.
  • We Reserve the right to charge additional shipping on orders over $100.00 or under because package is overweight.
All prices are in U.S. Currency.
FAX ORDERS Please use our Fax/Mail Form. 
MAIL ORDERS Please use our Fax/Mail Form. 

Mail your completed to: 
VitaNet®, LLC. Health Foods
887 Edison St NW
Hartville, OH 44632
International Orders Orders of $199.00 or more will have to be payed by T/T bank wire transfer, western union, money gram, certified check, or cash.   
  1. International orders pay 100% of shipping costs.
  2. Address Verification and Charge of Credit card will be done before any order is shipped.
  3. Your Credit Card will be Charged!
  4. Package will be sent either Global Priority Mail, Air Mail or Parcel Surface Mail (United States Post Office).
Incomplete order forms may delay processing and shipping.
SHIPPING
POLICY
  • All Orders shipped within 1 - 7 Working days then allow 3 - 14 working days for delivery!
  • All Orders: Delivery time: 3 - 12 working days
  • International orders - 14 working days to 2 months.

 

  • Domestic (Continental U.S.) orders will be charged Shipping from $2.99 or $9.99, and/or depending on weight of order shipping adjustments may apply. Free Shipping over $75.00 order unless package exceeds 7lbs.
  • All Tracking numbers are sent to your email address and can be tracked at www.usps.com or www.ups.com depending on the shipping service used.

 

 

  • Orders shipped outside the Continental U.S. to an APO number or P.O. box will be charged (100%) all Freight.

 
PAYMENT
Credit Cards  

We Accept: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER
To authorize credit card payment, 

  • Submit Credit Card at Checkout
  • Or Use PayPal at Checkout
  • Or Call 1-800-877-8702
    11:00am - 5:00pm EST Monday - Friday    .
    Closed Saturday. Closed Sunday
  • Or Fax your authorization to 1-330-877-8787
  • Not Recommended, Send your credit card information to us via E-mail.
Checks or 
Money Orders		 Personal and Business are welcome, Money Orders are prefered. Any check returned to us by any bank will result in a $30.00 Return Check Charge.
C.O.D.'s Additional charge of $9.00, CASH ONLY
BACK
ORDERS		 We will ship all ordered items that are currently in stock, if an item is not in stock it will not be shipped and will be indicated on the packing list.

If your item is on backorder by the manufacturer, then we will send you an email letting you know. We will reorder your product every other day for 3 weeks and if it does not come back in stock, we automatically refund your account. However, if you wish to order other products similar in exchange, we can, or we can always cancel your order and refund your account at any time. If the product comes in before the cancel backorder is processed then we will automatically send the order – otherwise your account will be refunded in 3-5 business days of the cancelation.

100% Risk Free Guarantee!		 We have a Risk Free 100% - 60 day money back guarantee, opened or un-opened Returns!

Returns Policy		 Please email support@vitanet.net for exchange of products or returns. After 90 days the following applies: Items can not be returned after 180 days from invoice date. All open item within the 91 - 180 day return policy has a restocking fee of 20%. All unopened items get 100% credit at the price you purchased the product at. All shipping charges are non-refundable.
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