We value our customers and will make every effort to respect your privacy. The following is what to expect from VitaNet®, LLC. and our staff.
Effective on 08/12/1995
Hacker Safe.
First the Staff here at VitaNet®, LLC. would like to mention the hacker safe symbol at the bottom of every page on our site. Our Site is tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" HACKER SAFE mark appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express, Discover and JCB.
You can feel safe shopping with VitaNet®, LLC. Health Foods.
Information Collected and How it is Used
If you opted to register with us you are asked for your Name, and address to facilitate ordering and reordering from VitaNet®, LLC. However, once registered you do not have to use the same account again to order from us, but for quicker shopping its best to use the same account each time.
During the order process you will be asked for shipping information, name, address, telephone number, email, and choice of payment method. This information is collected in order to process your purchase and shipping purposes. Upon completion of the online order, a confirmation of your order will be sent via email to the email address you supplied if you supplied one.
VitaNet®, LLC. is hosted by SpeedyNet! VitaNet®, LLC. hosts the store pages, ordering system, and order data. VitaNet®, LLC. automatically collects order information.
Like most standard Web site servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information in any way.
Disclosure to Third Parties
We use our in house credit card machine to process all orders, we do not disclose any credit card information to third parties. We use primarily www.usps.com for delivery of orders and all address labels are generated in house.
Otherwise, we do not sell, rent, share, or transfer your personal information to third parties. The information you give us is confidential, and will not be sold or given to any individual or company or organization. This is our simple promise to you.
“All information you provide is kept completely confidential including email addresses.”
Newsletter
We do provide a once a week newsletter, we provide a way for you to unsubscribe from it if you no longer wish to receive it. If you wish to unsubscribe from our newsletter, you may do so by following the unsubscribe support@vitanet.net.
Cookies
VitaNet®, LLC. will place a cookie on your computer whenever you place an item in your shopping cart. This cookie is used to maintain your account number that was assigned when you placed your first item in the shopping cart. VitaNet®, LLC. will maintain your shopping cart details until you decide to proceed to checkout and input shipping details. Your browser needs to accept cookies, otherwise the shopping cart will not function properly.
Security
When you submit personal information on our Web site, we will protect your information both online and offline.
When you submit sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - (Secure Socket Layer). While on a secure page, such as our order form which is hosted by speedynet, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.
We also use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store the personal information you provide on computer systems with limited access that are located in secured facilities. VitaNet®, LLC. employees are trained and kept up-to-date on our security procedures. If you have any questions about the security at our website, you can send an email to support@vitanet.net.
Correction/Updating Personal Information:
If you need to correct or update your personal information (such as your email address), or you no longer desire our services, you can let us know by emailing our customer support at Support@vitanet.net or calling 800.877-8702.
Notification of Changes
If we change our privacy policy, we will post a notice of the change on our homepage, so you are aware of what information we collect, how we use it, and under what circumstances, if any, it will be disclosed. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you via email or by posting a prominent notice on our Web site 30 days prior to implementing the change. You will have a choice as to whether or not we use your information in this different manner.
Legal Disclaimer
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process served on our Web site.
To Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with our Web site, you can contact us at:
Customer Service
support@vitanet.net
VitaNet®, LLC., 235 Market Ave. SW, Hartville, OH 44632
Phone: 330-877-8786 Toll Free: 800-877-8702 Fax: 330-877-8787
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